Frequently Asked Questions

$50 per exclusive lead with a 20-lead minimum. Orders of 100+ include volume pricing in your quote — start at lendingflow.com/getleads.

Yes. Every borrower lead is sold to one buyer only, enforced against a suppression list that goes back to when the lead was first generated. Leads are never resold.

Borrowers submit a funding request through 60 Second Loan Match, LendingFlow's consumer brand, on its website or its Facebook/Instagram lead forms. Traffic comes from our own Google Ads, Meta ads, and organic search, and the lead is delivered to you within seconds. We never sell aged or purchased lists.

Yes. All borrower leads are sourced from proprietary traffic — not aged or purchased lists — and TCPA compliance certificates are available on request.

Leads start flowing within 24 hours of payment. Individual leads are delivered within seconds of the borrower submitting their information.

Submit the issue through the Client Portal within 7 days of delivery. Eligible issues include invalid contact information; no response after 5+ call/email attempts over at least 5 days; a lead that misstated their information with a FICO below 660, a loan amount below $200,000, or a different state or loan type than they submitted; or a person who denies submitting or is not a borrower, such as a broker or vendor. Leads reached but not interested, financed elsewhere, or outside your own program guidelines are not eligible. Approved requests receive one free replacement lead, not a refund or credit. Proof of contact attempts may be required, and LendingFlow has final discretion on approval.

Credit band and loan amount are reported by the borrower at submission; we don't run a credit pull. Submissions under 660 or under $200,000 are never delivered, and a lead that misstated their information is eligible for a free replacement.

Each lead is routed to exactly one buyer and logged with a timestamped routing record. Every delivered borrower goes on a master suppression list, so they're never delivered to another lender, even if they submit again.

Yes. The consent record for any lead you purchase is available on request. See our Buyer Due Diligence page for how consent is captured.

Yes. Every lead type and order size has the same 7-day replacement window, and the terms are included in your signed order authorization.

Yes. We connect prospective buyers with current customers after an intro call.

Your first order is paid by invoice, which we send separately after you authorize your order, before leads begin delivering. After that, orders of 100+ leads are eligible for Net-30 terms, with the invoice due 30 days from the invoice date and no prepayment. There's no monthly minimum or volume commitment — each order stands on its own.

You can cancel future orders at any time. Orders already placed are final, and eligible leads are covered by the 7-day replacement policy.

It states your lead criteria, exclusivity, price, payment terms, the 7-day replacement policy, and cancellation terms. See our Sample Order Authorization page.